You may be actually surprised, but we are not a (retail) bank. So who are we?

  • Part of global BNP Paribas Group
  • International Operations Centre based in Warsaw
  • Back-office experts specialising in securities operations and investment funds, providing services for institutional clients

Wondering how your typical day at our company will look like?

Client Account Manager with German

 

Responsibilities:

  • Being the central point of contact for all queries of Securities Services Clients under your responsibility and manage all related issues (calls, e-mails, internal departments or management requests)
  • Ensuring that Client queries are properly followed up and resolved, taking clear ownership of client quality throughout the department
  • Guaranteeing Client specific knowledge through producing and updating client factsheets and reports
  • Providing client service and support for day to day business and ongoing operational issues
  • Helping Clients implement new business and additional business
  • Ensuring comprehensive information flow to management and client development teams
  • Taking care for the quality of our relationship with our Clients and take ownership of our Client satisfaction
  • Cooperating closely with Operational teams

Sounds good? Learn more about our recruitment criteria.


Requirements:

  • Fluent English
  • Fluent German
  • University degree (economy, banking, finance studies)
  • Proven experience in Client communication
  • Experience in Securities Service, Investment Fund industry or financial area 
  • Excellent communication and interpersonal skills
  • Client Focus
  • Ability to co-operate in teams (internal and external)
  • Attention to detail and accuracy
  • Self-motivation, willingness to learn

We build our culture based on team spirit, open-mindedness and willingness to learn. If these values are close to your heart, scroll down to see what we offer.

We offer:

  • Stable employment, full-time job contract
  • Six Career Paths to choose from
  • Complex onboarding and induction programme
  • Trainings, co-financed language courses, professional certifications and post-graduate studies
  • Private medical package 
  • Life insurance
  • Employee Pension Plan
  • Sports Card
  • Lunch Card
  • Cafeteria Platform
  • Modern, eco-friendly office located near Metro Daszyńskiego station

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Please attach the below clause to your application:

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018  (Dz. U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.

Primary Location
PL-MA-Warsaw
Job Type
Fixed Term
Job
OPERATION PROCESSING
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 2 years
Schedule
Full-time
Reference
CAM_German

Découvrez les métiers de BNP Paribas : Gestion des opérations

Maillons indispensables au bon fonctionnement de notre Groupe, les métiers de Gestion des opérations visent à garantir la satisfaction de nos clientèles et de nos équipes au quotidien. Une activité stimulante, qui fait rimer efficacité et esprit d’équipe.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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