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CIO Office Service Delivery - Lead

Horaires Temps plein
Métier Informatique
Marque BNP Paribas
Niveau d'expérience 6 à 10 ans
Niveau d'études Niveau BAC+2/3
Postuler REF: BNP018264

About BNP Paribas Group:

BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.

About Businessline/Function :

q  Bank of the West is a regional financial services company, headquartered in San Francisco, California.[1] It is a subsidiary of BNP Paribas. It has more than 600 branches and offices in the Midwest and Western United States.

q  The requirement is for the Service Delivery area, which is part of the Office of the CIO group.


Job Title:

Lead – Service Delivery


26th Sep 2019





Business Line / Function:

Office of the CIO

Reports to:



(if applicable)


Number of Direct Reports:

Directorship / Registration:



Position Purpose

Responsible for taking lead in coordination and preparation of service delivery decks on behalf of CIO office and ensure that those are ready before key meetings.


Direct Responsibilities

·         Deck Preparation with key contents like IT Org Chart, IT Financials, Accomplishments, IT Pain Points, IT Statistics (KPIs), IT Strategy.

·         Coordinating with key members from Bank of the West to get information.

·         Convert raw data into meaningful information and presenting the right context.

·         Be proactive and get information from the right person.

·         Drive the meetings and ensure each participant from IT presents their views during the meeting.

·         Excellent presentation skills.

·         Innovative ways of preparing decks

·         Excellent Knowledge of PC software applications such as MS Office suite Excel, Word, PowerPoint

·         Good written and verbal presentation skills and ability to communicate well across groups and all levels of management

·         Detail-oriented and able to prioritize and organize tasks to meet required deadlines

·         Have strong analytical and data interpretation skills

·         Have demonstrated experience in analysis and presentation of data required

·         Able to work with minimal supervision

·         Flexibility to multi-task, prioritize, and organize tasks to meet required deadlines

·         Ability to maintain confidentiality


Contributing Responsibilities

Technical & Behavioral Competencies

Specific Qualifications (if required)


Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Organizational skills

Communication skills - oral & written


Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to develop and adapt a process

Ability to set up relevant performance indicators

Choose an item.

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 10 years

Other/Specific Qualifications (if required)


Primary Location: IN-TN-ChennaiJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 10 yearsSchedule: Full-time Behavioural competency: AdaptabilityTransversal competency: Ability to anticipate business / strategic evolution