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IT Business Coordinator

Marque BNP Paribas Personal Finance
Niveau d'expérience 6 à 10 ans
Postuler REF: IT000111

About BNP Paribas:


BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 74 countries, with more than 192,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.


Business Overview:

The Hispanic Latin America region is a key market for BNP Paribas. While Brazil remains the largest economy in Latin America, other major countries in the region are also significant contributors for the business and for long standing relations with clients. For example, BNP Paribas has been uninterruptedly present in Colombia for more than 40 years.


BNP Paribas has a historical footprint in the Hispanic Latin America. The Bank has been in the region since 1914 and is now present in 5 countries with nearly 2000 employees between Corporate and Institutional Banking (CIB) and International Financial Services.


CIB in Hispanic Latin America has world-class teams of roughly 200 professionals spread among Colombia, Mexico, Chile, Peru and Argentina, thus ensuring an overall coverage of BNP Paribas’ client franchise in the region. All BNP Paribas’ business lines have operations in Hispanic Latin America and are structured in such a way as to provide their clients with the best combination of specialists according to sector, product or geographic region. In the context of growing globalization, they are able to accommodate their clients thanks to their powerful regional platforms:

  • In North America (essentially New York but also other hubs such as Houston and San Francisco) and Brazil (Sao Paulo) with a number of professionals covering Latin America.
  • In the whole of Europe with major hubs such as Paris, London, Frankfurt, Madrid, etc.
  • In Asia with a broad coverage of all major economies in the region.

In Colombia, BNP Paribas has presence through 5 entities representing the Group: the Rep. Office, the Corporación Financiera and a Trust company for the Corporate and Institutional Banking pole. As for International Financing Services, an insurance company (Cardif) and a Rep Office for Asset Management Services.  BNP Paribas is the European bank with the longest uninterrupted presence in the country.


Job Purpose:

Analyze and manage the functional projects of the respective area for current and future products of the corporation, through the accompaniment to define the functional needs on the corporate or local systems, its development and implementation, in search of automated processes in the areas , minimizing operational risks. Support in the maintenance of production systems       


Duties and Responsibilities

  • Collect and detail the statement of Functional requirements
  • Manage follow-up on any incidents reported and requests
  • Formalize requirements by drawing up the Functional specifications to be implemented
  • Control and follow up KPIs
  • Control and follow up Budget
  • Propose a Functional solution and get IT validated, factoring in the requirements collected, the existing applications and their constraints           
  • Provide the teams with project management support
  • As relevant, oversee projects from the design stage through to implementation and check the level of progress in terms of costs and timeframes
  • Provide the necessary support to development teams during the development phase and offer proposals for resolving any difficulties encountered
  • Report to their management (tracking, indicators, identification of risks)
  • Organize and lead working sessions between business project management and IT project management, and ensure that these meetings are minuted
  • Take part in project committees
  • Maintain a permanent link with IT project management throughout the project
  • Draw up, carry out and review the acceptance testing scenarios
  • Ensure the approval of IT developments
  • Handle corrective maintenance activities    
  • Take part in drawing up user documentation
  • Prepare communications and the information to be provided to the various players
  • Take part in managing users: collect requirements, put suitable training in place and provide users with support on a daily basis
  • Manage the relations and perform follow up with third party vendors.
  • Follow, comply and document group IT governance procedures.


  • Graduated in Economy, Business Administration, Finance, Financial Engineering or Industrial engineering.

  • Skills: Achievement Orientation, leadership, Planning, commitment, Teamwork, Initiative, Creativity and Innovation, Adaptability to change, Discipline, Proactivity, Service attitude, Numerical ability and autonomy.

  • Advanced English
  • Advanced Excel (Visual Basic)
  • Experience of 7 to 10 years within IT projects, IT Support preferable on the financial sector.


Direct Reports

 Trainee and IT Business Analyst


Internal Users
Third Party Providers
Global Teams
Heads of business lines


On the BAU activities
On the Projects lifecycle committees


  • Functional or specific job related training (as defined by Immediate Manager and Area)

  • Mandatory trainings (as indicated by compliance, Legal, Region and Group)

Primary Location: CO-DC-BogotáJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYExperience Level: At least 7 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Decision Making, Personal Impact / Ability to influence, Attention to detail / rigor, Adaptability, Ability to deliver / Results driven, Resilience, Communication skills - oral & written, Client focused, Ability to share / pass on knowledge, Critical thinking, Ability to synthetize / simplify, Creativity & Innovation / Problem solving, Active listeningTransversal competency: Analytical Ability, Ability to manage a project, Ability to manage / facilitate a meeting, seminar, committee, training…, Ability to develop and leverage networks, Ability to set up relevant performance indicators, Ability to develop others & improve their skills