Retour à la liste des offres
Nous recherchons un

Business Analyst - CX & Mywealth

Temps plein
BNP Paribas Wealth Management
Niveau d'expérience
Je suis expérimenté
Niveau d'études
Niveau BAC+2/3
Désolé, cette offre est déjà pourvue
Mise à jour le 01.06.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

A new role is open within the CX & myWealth Division – API Developer for Java/Web development team.

Job Title:

Business Analyst







Business Line / Function:


Reports to:




(if applicable)



Number of Direct Reports:


Directorship / Registration:


Position Purpose

We are looking for a business analyst to join our agile product squad. As a key member of the squad, he/she will be the main liaison between the product owner(s) and the technical team. BA will contribute to the overall product strategy, implementation and delivery for the client experience products for BNP Paribas Wealth Management clients.


Direct Responsibilities

-        Acting as the main point of contact for the product owners and various business representatives

-        Conduct requirement gathering workshops with the business stakeholders & product owners

-        Produce high quality documentation of the functional, business use cases

-        Work with the business stakeholders, product owners to define the scope of the deliveries and get the scope signed-off

-        Work with the design team in helping propose design proto-types, run AB tests with the actual business users and get feedback to implement in the design solution of the application

-        Liaise with the developers to groom, analyse the functional use cases to deduce the technical impact

-        Maintain the product backlog in Jira of the requirements and conduct periodic grooming sessions with the squad members to get the backlog/user stories ready for development

-        Work with the testing team to review the test cases, SIT and to ensure quality delivery to the higher environments

-        Work with the business stakeholders in creating UAT test plan, identification of test scenarios, preparation of test data and monitor/report the progress of UAT to the stakeholders

-        Work with the developers, testing team in reproducing the UAT issues and identifying the fixes for the reported issues

-        Work with the business stakeholders in identifying the Change Requests during the UAT phases and communicate the delivery plan of these CRs (Change Request management)

-        Conduct training sessions to the Support/Business users & prepare user guides before the go-live of the application

Contributing Responsibilities

-        Assist the Scrum Master/Project Manager in planning the delivery timelines

-        Assist in the preparation of application asset related documentations

-        Assist the scrum master in the governance related activities for reaching the go-live

-        Help to improve culture/standards/practices of BA community leading to high rating of customer satisfaction

Technical & Behavioral Competencies

-        Bachelor’s Degree or equivalent experience required

-        5+ years of overall experience performing business analysis professional software engineering

-        At least 3+ years as the business analyst in Agile teams delivering web / mobile business solutions

-        Expert written and verbal business communication skills

-        Creative problem solver with “Get it done” attitude

-        Good Analytical skills, ability to analyse problems and identify the root cause of issues

-        Able to use design thinking skills and diagrams to visually gather and represent requirements

-        Experience with complex technical integrations required (APIs, web services, etc.)

-        Perseverance in overcoming roadblocks and getting questions answered

-        Good knowledge of Internet banking and Digital mobile Apps and usage of analytics

-        Good knowledge of Portfolio Management, Advisory

-        Good knowledge of Cybersecurity

-        JIRA and Confluence knowledge is required


-        Design Thinking Certification / Skills are a plus

-        Certified product owner certification is a plus

-        Certified business analyst is a plus

-        Banking domain knowledge related to Wealth Management / Private banking is a plus

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Active listening

Communication skills - oral & written

Attention to detail / rigor

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to develop and leverage networks

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)


Découvrez les métiers de BNP Paribas : IT, Tech et Data

Au-delà d’être un groupe financier, BNP Paribas est aussi une entreprise technologique. Les systèmes d’information, la data et les outils sont au cœur de notre ADN et offrent de nombreuses opportunités professionnelles !

En savoir plus

Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

En savoir plus