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BNP Paribas Corporate & Institutional Banking - Securities Services – Client Support (CS)

Mise à jour le 24.05.2024

Who we are

Securities Services division of BNP Paribas is a multi-asset services business with local expertise in 35 markets worldwide and a global reach covering over 90 markets. This extensive network enables institutional investors to provide our clients with the connectivity and local knowledge they need to navigate change in a fast-changing world. Securities Services has $12 trillion in assets under custody, $2.4 trillion in assets under administration, and 9,200 funds under administration.

Business Overview of Securities Services – Client support (CS)

The Client Support team looks after our institutional clients using our communication platform. They have a key role by promptly following up to client requests and in general ensure a positive experience to the end users of the platform. This platform is used by our clients to communicate with and receive reporting from Securities Services

Which are our main responsibilities?

  • Managing clients’ requests (answering questions on the actual features of the platform, helping clients to set up new users and retrieving reports from the platform) which may come in other via email or phone
  • Liaising with the other relevant teams of the bank in order to follow up on clients’ requests
  • Training clients on the use of the platform
  • Fulfilling the relevant administrative tasks linked to the use of the platform

Primary Responsibilities (CS)

The candidate joining BNP Paribas Client Support team will mostly have to contribute to the administrative activities linked to the use of the platform by our institutional clients. The role will therefore involve frequent interactions with them. In order to be able to effectively perform all the involved activities, he/she will receive full training from the other team members.

What we expect from you

Education: Students of Master degree in Economics and similar.

Behavioral skills: Ethical standards, teamwork and analytical approach; proactivity and problem solving attitude; well organized and accurate; ability to communicate and listen; ability to work under pressure and tight deadlines.

Technical skills: Fluent English (written and spoken); Strong analytical and presentation skills; Proficiency with MS Office.

Contract type and Remuneration

The offer will be a full time 6-months internship.

The Company provide a monthly monetary contribution.

We kindly ask the candidates to register their profile and submit their resume through the BNP Paribas site at the following address: https://www.bnpparibas.it/it/posizioni-aperte/

This announcement is addressed to any gender (D.Lgs. 198/2006)

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Découvrez les métiers de BNP Paribas : Finance d'entreprise

On entend par « Finance d’entreprise » l’ensemble des métiers qui permettent de gérer les finances internes de BNP Paribas, cruciaux pour maintenir la solidité et la position de leader du Groupe sur ses marchés.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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