About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

ARPC (Asia Regional Processing Centre) is catering to different Asian regions to process remittance transactions/Loans Processing/ Cheque Clearing /Deposits and Cheque Collections for various clients. India remittance team is handling back office processing on behalf of 8 branches and we have two 2 sites Mumbai & Chennai from where ARPC operates.

Job Title:

Associate

Date:

Department:

GPCO

Location:

Chennai

Business Line / Function:

CIB

Reports to:

(Direct)

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

To process, monitor and control transaction processing for Remittance & Payments preprocessing of BNPP  WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all  the sites handled.


 

Responsibilities

Direct Responsibilities

1. Operations MANAGEMENT: Processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.

2. OPERATIONS RISK MANAGEMENT: Adhere to control plans and pay attention to risk related areas in operations.

3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects.

Contributing Responsibilities

1. OPC: Contribute to the Operations Permanent Control framework

2. CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.

3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.

Technical & Behavioral Competencies

TECHNICAL COMPETENCIES REQUIRED:
•    Knowledge of preprocessing & processing of Remittance & Payments transactions.
•    Knowledge of Basic Banking
•    Familiarity with computer applications, MS-Office, Excel & PPT.
•    Familiarity with Banking Back Office Processes.
•    Basic Knowledge on SWIFT, NEFT/RTGS

BEHAVIOURAL COMPETENCIES REQUIRED:
•    Good Communication Skills & Good interpersonal skills.
•    Self-motivated with a desire to learn and improvise.
•    Orientation towards Service Quality and maintain office discipline.
•    Good Team work and team bonding being the main criteria 

Specific Qualifications (if required)

        

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Communication skills - oral & written

Ability to collaborate / Teamwork

Client focused

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

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Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

               
Primary Location
IN-TN-Chennai
Job Type
Standard / Permanent
Job
OPERATION PROCESSING
Education Level
Secondary Education
Experience Level
At least 3 years
Schedule
Full-time
Reference
ASI000151

Découvrez les métiers de BNP Paribas : Gestion des opérations

Maillons indispensables au bon fonctionnement de notre Groupe, les métiers de Gestion des opérations visent à garantir la satisfaction de nos clientèles et de nos équipes au quotidien. Une activité stimulante, qui fait rimer efficacité et esprit d’équipe.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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