Tax Services team is a customer focused team; they support the business and
client activities of the Operations division of BNP
Paribas Securities Services. The team
works in partnership with our clients to ensure all client deliverables are met
accurately and on time. The team also has extensive interaction and dealings
with all teams within the Operations division as well as other internal BNP Paribas Securities Services teams such as the
Risk Function and Relationship Management teams. The Tax
Services team is responsible for managing the successful delivery of tax
operations services to all of our clients.
includes the following-
the client relationship from a tax reporting perspective.
of monthly, quarterly, annual and ad hoc client tax deliverables.
of tax reporting infrastructure and templates.
process control and risk management.
with other departments to resolve internal and external queries.
involvement in transitions and projects.
services delivered by this team are required to consider current legislative
and regulatory requirements and they must comply with operational risk
guidelines. The team is involved in all
major projects and transitions. Also, the investigation, management and
resolution of any client and internal queries or issues which are directed to
Manager will report directly to the Tax Services Manager and is responsible for
supporting the Manager in managing the timely and accurate delivery of
reporting and calculation services to Clients in accordance with service level
day to day basis, the Assistant Manager provides support to the Senior
Accountants, enabling them to manage their clients and deliverables and
assisting them to resolve specific queries with the client. The Assistant Manager
is the initial escalation point for all of our clients.
with various teams and individuals in the Operations division, the Assistant Manager
is enlisted with facilitating excellent client support and service; they deal
in a pro-active and effective manner with clients, both internal and external.
taxable income calculations for managed investment schemes, superannuation
funds, life and insurance companies and LICs.
the Senior Accountants with training, coaching and development.
as the escalation point for the Senior Accountants in the team for internal and
that deliverables to clients are delivered accurately and on time in accordance
with agreed Service level agreements (SLA).
that client queries are resolved in a timely manner and that any issues are
escalated to the Tax Manager.
testing of templates and processes is completed accurately and on time to
ensure compliance with current legislation and internal policies.
all procedures and tax services documentation is standardized, up to date and fit
formal supervision and controlled self-assessment testing of procedures and
deliverables with our agreed risk management framework.
the wider team at peak periods and act as the operational cover for colleagues.