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Analyst - Implementation Manager, Supply Chain

Marque BNP Paribas
Niveau d'expérience 1 à 2 ans
Niveau d'études Niveau BAC+2/3
Postuler REF: TB0001189

About BNP Paribas in Asia Pacific (www.apac.bnpparibas)


In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees* and a presence in 14 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.

Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.  


BNP Paribas offers you an exciting career opportunity in an international, challenging business environment characterized by high pace and diversity with focus on creating valuable relations with our customers. We offer a competitive salary & benefits package and also an excellent work environment where you're valued as part of our team!



* excluding partnerships



Position Objective

  • Engages clients and provides a positive client experience for supply chain Implementations as well as ongoing service/maintenance support that ensures client loyalty and revenue retention/growth, whilst also being aligned to the bank objectives such as observing controls and ensuring efficiency.


Roles and responsibilities


  • Responsible for Supply Chain Finance technical platform delivery and ensures that solutions are delivered and aligned to client requirements. This will require an ability to actively project manage the tasks and activities (both clients and the bank) required to complete solution set ups and also ensure client readiness to start transacting with the bank.
  • The implementation manager must be able to guide and influence the client through the implementation process and also coordinate and align bank resources to deliver the solutions to be implemented for the client. A successful implementation should
    • Deliver a high level of client satisfaction
    • Ensure delivery within target timelines that are aligned to client needs and which will facilitate and expedite client ramp of activities with the bank.

    • Be managed within the process and control standards established by the bank

  • Conduct workshops with Supply Chain Finance customers to analyze the requirements and suggest suitable measures to facilitate faster implementation

  • Liaise with Customer Registration Team to get the customers on-boarded

  • Conduct clients' users training on SCM platform
  • Provide on-going service and maintenance support for a portfolio of supply chain clients
  • Be engaged in regional and local initiatives to improve and enhance the implementation process



Technical:  
  • Preferably knowledge of supply chain
  • Experience in a client facing role

  • Comfortable with technology and MS office tools . Familiarity with technology and integration

Behavioral:

  • Good aptitude to learn
  • Enjoys the client interaction with excellent interpersonal skills

  • Resourceful and able to resolve problems

  • Meticulous and responsible

Primary Location: SG-Central SingaporeJob Type: Standard / PermanentJob: SALES DEVELOPMENTEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 1 year Reference: TB0001189