Description of the Department
The Managed Funds team sits within the Operations Division of BNP Paribas Securities Services. They are dedicated to providing a Premier level of service to all clients which invest in Managed Funds and unlisted and non-exchange traded investment schemes.
The team is responsible for end to end processes for Managed Funds Investments. This broadly covers the following areas:
Summary of Role
The Account Manager is required to ensure the effective end to end function requirements of the Managed Funds functions, resources, systems and team are operating at an optimal level.
The functions includes but not limited to the below:
Fund set up with Fund managers and internal systems
Asset Service functions
Pricing, distribution and corporate actions
Business and market partnerships
Senior management exposure
Business support for function and systems
The Managed Funds Account Manager is responsible for supervising and managing the production streams within the team. Specifically this includes overseeing the daily processes, managing “up” and “down” by supporting both the Officers and the Manager. The role is responsible for the management of operations and the mitigation of risk in the function. The Account Manager is responsible for the smooth daily functioning of the Managed Funds team
and with the implementation of projects and management of any client movement.
The Account Manager must be focused on educating staff in understanding and treating transactions correctly, with the ability to use a number of different systems. They require good knowledge of financial markets products and their treatment. The Account Manager assists with providing on-the-job training and development to the Managed Funds Officers.
The Account Manager is required to demonstrate excellent verbal and written communication skills and interpersonal professionalism. Communication occurs with Fund Managers and BP2S Clients. Internal regular interactions take place with BP2S teams from Operations, Relationship Management, Fund Administration, Custody Control and Treasury ensuring the timely and correct settlement of all related Managed Funds functions. They also deal and resolve client, product and service issues and requests.
A valuable and contributing team member, they demonstrate excellent service and work ethics. They complete their work accurately and on time, in line with operational risk policies, ensuring compliance. They are keen to learn and develop their technical knowledge and skills.
This is a growth business and the volumes handled in this area continue to increase, the ability to proactively manage and plan for any opportunities of improvement will be required for this role. They contribute to and participate in team and related business projects as and when required.
Responsible for all trade lifecycle events including trade execution to settlement and valuations for domestic and international managed investment schemes.
Ensure all staff accurately process instructions as received from internal and external clients.
The Account Manager is responsible for the following but not limited to:
Managed Funds standards of high skills, training, knowledge and professionalism
Ensuring that staff and the bank have effective compliance and risk reviews and actions to mitigate risk to the firm
Assisting with the strategic and tactical management of the Managed Funds operational functions to ensure alignment to global and local BNP Paribas operational models
Ensuring compliance within BNP Paribas, local and global regulations and market standards
Effective partnerships with the BNP Paribas departments domestically and globally
Effective partnerships with the BNP Paribas vendors and market participants
Assisting with the management, review and sign off of projects and transitional requirements
Assisting with the management, review and sign off of any operational changes and developments
Driving the business through competitive advantages, best practices, market standards and effective developments
Effective escalation at all levels of the bank
Contribute to the effective development and promotion of the BNP Paribas brand
Providing information and MIS to assist management with strategical developments and planning
Oversee the function and relationship of various parties in trading Managed Funds including Investment managers, fund accountants, unit registry, operational controllers, settlements etc.
Ensure all internal and external deadlines are met with the highest levels of accuracy.
Provide technical and advance knowledge and support to staff and internal and external clients in the following areas:
Supervise and train staff to ensure a proactive and knowledgeable culture exists for fostering a positive environment in achieving the team goals
Provide value added services for clients dealing in domestic and international managed investment schemes.
Provide the client with exceptional service in all aspects of their dealing with the Managed Funds team
Manage efficiently the production cycles for the Managed Funds functions which include Unlisted Unit Trusts, SICAV’s, Mutual Funds and hedge Funds
Provide optimal risk measures for security and valuation reconciliations
Qualifications & Experience required for the role:
Minimum of 10 years work related experience in the financial services
Advanced knowledge of Alternative Investments with regards to:
Understanding market and
Investment and fund
Current and future product
Platforms and systems
(accounting, custody and pricing)
Custody and treasury
Accounting treatment and
Tax understanding and
A minimum of two years’
experience in Managing staff
Having a degree qualified in Business, Accounting or related discipline;
or relevant work experience in a similar role would be highly regarded
Having market related qualifications such as CPA, CFA or FINSIA
qualifications would be highly regarded
Technical Skills required for the role:
- Advanced skills in Microsoft Excel & Word
- MS Word & Excel
Core Competencies required for the role:
Accountability - Committed to achieving the organization’s objectives. Demonstrates perseverance and is accountable
for own actions.
to detail - Ensures accuracy and implements processes to ensure
quality of output. Ensures high personal
standards in all areas of work.
Communication - Oral: Expressing ideas
effectively in individual and group situations.
Adjusting communication style to match the needs of the audience. Written:
Expressing ideas clearly in all written documents. Using professional, appropriate language at
all times, and adhering to the use of the BNPP Email Protocols.
Excellence - Results driven, committed to achieve consistently high standards in
people, products and service that will make us the provider of choice for
clients, and deliver returns for shareholders
Innovation - Proactively looks for opportunities for continuous improvement and thinks
Orientation - Works with the team and the broader organization
towards shared goals and treats all colleagues and clients as partners
& Execution - Establishes courses of action
for self and others to ensure work is completed efficiently. Effectively manages own time and resources to
meet deadlines and quality standards.
Service – Ability to provide excellence in customer service
Focused – Looking to deliver on time and on budget
Management – Ability to prioritize workloads and the team against