Account Manager - Fund Accounting

The Fund Administration Team is a customer-focused team servicing Asset Owners and Asset Managers.  Asset Owners consist of Life Insurance Funds, Sovereign Wealth Funds and Superannuation Funds.  Asset Managers manage Trusts and Managed Funds  The teams are responsible for the generation of accurate client service including:

• Unit Pricing
• Fund Accounting
• Month end Reporting from Portfolio to Trial Balance

They have extensive interaction and dealings with various managers and teams within the Operations Division including, Custody Operations, Financial Reporting , Tax, Performance Reporting, offshore accounting teams, Client Service Managers and other internal BNP Paribas Securities Services teams namely the Risk Control & Finance function and Relationship Management.

All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines.  Also the investigation, management and resolution of any client queries and issues which are directed to the team.  Finally the team supports the ongoing fulfilment of service delivery to clients through representation alongside the Relationship Management function.

The role of Account Manager is a hands on technical and leadership role.  They assist with achieving the service delivery of Fund Administration interacting with onshore and offshore operational and accounting teams. The Account Manager has overall responsibility of ensuring all Client deliverables are completed accurately and timely in accordance with SLA’s. The role acts as an escalation point for any daily issues when required. The Account Manager oversees up to 12 staff and has overall management for the individual team members, including performance review, ongoing training and career progression. The teams are responsible for the generation of accurate client service including:

• Daily, weekly and monthly unit pricing
• Month end Accounting and reports
• Resolution of client reconciliation issues and ad hoc queries

The Account Manager  will have a good working knowledge of

• Unit Pricing Calculations and Reports
• Tax Reports
• Distributions Calculations and Taxable Income Calculations
• General ledger integration with the Investment System
• Trial Balance
• Hiportfolio
• pControl

They act as a mentor and leader for Senior Fund Accountants and Fund Accountants, mentoring them to reach their next goal of their professional career.

Their role comprises substantial inter-departmental contact and as such they require excellent interpersonal ability.  They have a service ethic and a quality focus in the way they operate and the work they and their team produce. They consider operational risk and compliance requirements in their work and the work of the team and they maintain relevant compliance records as required. Importantly they are seen as a calm, collective, organised leader, that can navigate through problems, issues and challenges when providing high quality client service in a fast paced environment.

They contribute to building and sustaining client relationships by supporting the efforts of the Client Service Managers and/or Operations Manager and the broader team.  They are motivated to achieve individual and team goals and to growing theirs and the teams technical ability and knowledge.  They do this through participation in on-the-job training and education, remaining aware of policy and regulatory change.  They share their knowledge freely.  They also ensure their technical development is current through ongoing study or participation in industry groups.

As this is a growth business and clients increase in number and complexity either through additional funds or new acquisitions, the ability to identify, share and implement opportunities for process improvement will be highly valued.

Experience and Qualifications required