Horaires Temps plein
Niveau d'expérience 6 à 10 ans
Niveau d'études Niveau Bac+4/5
Postuler REF: MFS000390

Job Description – APAC Job Title: Assistant Manager Date: 15th Nov 2021 Department: MFS – Agency Lending Location: GSO, Chennai Business Line / Function: Market and Financing Services Reports to: (Direct) Head of Agency Lending - Chennai Grade: (if applicable) (Functional) Number of Direct Reports: 4 Directorship / Registration: Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal. • Assistant Manager will be responsible for taking care of Back office operations carried out in the Agency lending department for US region. Will be responsible for interacting with Line Managers, other internal departments of BNP Paribas Group, External counterparties and needs to provide high quality of service to the internal/external clients. • Assistant Manager will be managing the daily operations & workflow within the business group and helps the team in achieving the process deliverables with the help of the designated team. • Strong hands on experience of Settlement, Collateral management functions related to securities lending business is important. He/She should have hands on experience in understanding systems and processes and would be able to handle critical queries and escalations. Responsibilities • Understand/get trained in each function you manage in the processes and be a single point of contact (SPOC) for your respective teams. • Liaising closely and provide an exceptional level of service to the Front Office. • Keep up and manage every operational aspects linked to the activity of agency Lending. (Loan deliveries, loan returns, recalls) and maintain quality relationship with operational team of custody services, external stakeholders like counterparties and also with our traders. • Check the exposures on client funds during the day and manage daily call margins with brokers and with triparty agents • Monitor all the loans booked by Front Desk & collateral trades are settled in time in adherence to the settlement cycle. • Resolve breaks in the reconciliation in collaboration with reconciliation team. • Must be able to see tasks through to completion with a sense of accountability. • Ensure Client, broker & management reporting are made within deadline and without any errors or delay. • Perform control tasks required for the process, double check and confirm the completion of tasks within the deadline in line with daily checklists. • Procedures and checklists must be updated/ prepared with immediate effect to be in-line with delivery standards and SLA • Assist your team on exceptions and handle all important queries in an efficient manner and maintain a good rapport with the counterparties and Clients. • Exhibit an understanding and contribute to the decision making process of the management team, through providing feedback and ideas, attending assigned meetings and following up on deliverables. • Represents and be an active participant on all team leader’s meetings and ensure all issues are addressed to various stakeholders. • Anticipate issues that may adversely affect Operations and propose possible solutions • Constantly improve business knowledge through training and multi-skilling and ensure team members are cross-trained across various functions in the team. • Identify areas for change and ensure implementation and looks for ways to improve services and processes. • Manage the Risk, incident reports, liaise with ORPC on the pending points and ensure preventive measures are documented and strictly followed. • Assist your manager with any ad hoc queries/tasks and projects. • Co-ordinate on all Audit related activities related to your team and ensure results are "General Satisfactory" Technical & Behavioral Competencies  Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.  Ability to work in a team environment in coordination with the colleagues and the mangers.  Proficient in Microsoft Office Applications and strong MS Excel skills required.  Work Experience in Intellimatch will be preferable Specific Qualifications (if required) Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Creativity & Innovation / Problem solving Communication skills - oral & written Client focused Transversal Skills: (Please select up to 5 skills) Ability to develop others & improve their skills Ability to develop and leverage networks Ability to develop and adapt a process Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 1 year Other/Specific Qualifications (if required)


Job Description – APAC


Job Title:    
Assistant Manager    Date:    15th Nov 2021

Department:    MFS – Agency Lending    Location:    GSO, Chennai
Business Line / Function:    
Market and Financing Services    Reports to:
(Direct)    
Head of  Agency Lending - Chennai
Grade: 
(if applicable)        (Functional)    
Number of Direct Reports:    4    Directorship / Registration:    

Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.

•    Assistant Manager will be responsible for taking care of Back office operations carried out in the Agency lending department for US region. Will be responsible for interacting with Line Managers, other internal departments of BNP Paribas Group, External counterparties and needs to provide high quality of service to the internal/external clients. 
•    Assistant Manager will be managing the daily operations & workflow within the business group and helps the team  in achieving the process deliverables with the help of the designated team. 
•    Strong hands on experience of Settlement, Collateral management functions related to securities lending business is important. He/She should have hands on experience in understanding systems and processes and would be able to handle critical queries and escalations.

Responsibilities

•    Understand/get trained in each function you manage in the processes and be a single point of contact (SPOC) for your respective teams.
•    Liaising closely and provide an exceptional level of service to the Front Office.
•    Keep up and manage every operational aspects linked to the activity of agency Lending. (Loan deliveries, loan returns, recalls) and maintain quality relationship with operational team of custody services, external stakeholders like counterparties and also with our traders.
•    Check the exposures on client funds during the day and manage daily call margins with brokers and with triparty agents
•    Monitor all the loans booked by Front Desk & collateral trades are settled in time in adherence to the settlement cycle.
•    Resolve breaks in the reconciliation in collaboration with reconciliation team.
•    Must be able to see tasks through to completion with a sense of accountability.
•    Ensure Client, broker & management reporting are made within deadline and without any errors or delay. 
•    Perform control tasks required for the process, double check and confirm the completion of tasks within the deadline in line with daily checklists.
•    Procedures and checklists must be updated/ prepared with immediate effect to be in-line with delivery standards and SLA 
•    Assist your team on exceptions and handle all important queries in an efficient manner and maintain a good rapport with the counterparties and Clients.
•    Exhibit an understanding and contribute to the decision making process of the management team, through providing feedback and ideas, attending assigned meetings and following up on deliverables.
•    Represents and be an active participant on all team leader’s meetings and ensure all issues are addressed to various stakeholders. 
•    Anticipate issues that may adversely affect Operations and propose possible solutions
•    Constantly improve business knowledge through training and multi-skilling and ensure team members are cross-trained across various functions in the team.
•     Identify areas for change and ensure implementation and looks for ways to improve services and processes.
•    Manage the Risk, incident reports, liaise with ORPC on the pending points and ensure preventive measures are documented and strictly followed.
•    Assist your manager with any ad hoc queries/tasks and projects.
•    Co-ordinate on all Audit related activities related to your team and ensure results are "General Satisfactory"
Technical & Behavioral Competencies

    Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.
    Ability to work in a team environment in coordination with the colleagues and the mangers.
    Proficient in Microsoft Office Applications and strong MS Excel skills required.
    Work Experience in Intellimatch will be preferable

Specific Qualifications (if required)

    
Skills Referential    
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Creativity & Innovation / Problem solving
Communication skills - oral & written
Client focused
Transversal Skills: (Please select up to 5 skills)    
Ability to develop others & improve their skills
Ability to develop and leverage networks
Ability to develop and adapt a process
Choose an item.
Choose an item.
Education Level:     Bachelor Degree or equivalent
Experience Level    At least 1 year
Other/Specific Qualifications (if required)
    

Primary Location: IN-TN-ChennaiJob Type: Standard / PermanentJob: CUSTOMER RELATIONSHIP MANAGEMENTEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 7 yearsSchedule: Full-time Reference: MFS000390