La banque d'un monde qui change

Senior Support Analyst

Type de contrat

Standard / Permanent



Métier / fonction




Position Objective – Environment Support Analyst reporting to team lead
Roles and Responsibilities
  • Be able to work on environment setup and troubleshooting.
  • Coordinate for Data dump and Server setups for various environments.
  • Liaise with Infrastructure team to ensure proper system configurations.
  • Responsible for general database support like daily system health check, backup, restore, statistics, troubleshooting and other admin tasks.
  • Manage release and deployment activities for Integration and qualification environments. Trouble-shoot and correct bugs/issues that are raised during installation.
  • Manage housekeeping, upgrades, installation, system backup/restore & adherence to DR plans in order to ensure smooth functioning of existing systems.
  • Manage UNIX scripts for dev life cycle (compilation, packaging, release etc.).
  • Manage version control tool (SVN, GIT) for the project.
  • Generate quality reports (SONAR) after each release and share the findings with development team.
  • Work to fine tune the system related to system performance.
  • Address risks on planning related to status of test environments.
  • Act as a point of contact for environment issues between infrastructure team, development team & testing teams.
  • Maintain a detailed log/matrix to record the state of environments
  • B.E / MCA
  • 4 – 6 years
Mandatory skills
  • UNIX scripting
  • Database Administration ( Oracle )
  • Understanding & working experience in Unix & LINUX OS
  • Ability to navigate, identify and fix issues in back end servers hosting database/web-app.
Good to have
  • Knowledge of configuration management tools like SVN, GIT, CVS etc
  • Expertise around database programming and performance tuning techniques
  • Exposure to Java, Cobol, MQ Series.
  • Hands on experience in Application server installation and configuration. e.g. WebSphere, JBOSS, Weblogic, Apache Tomcat
  • CA AutoSys / TNG configuration and troubleshooting skills
Soft Skills
  • Fast learner, flexible and self-motivated with ability to work independently
  • Good communication skills