Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we’re the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we’ll help you steer your career from strength to strength.
About the role
This is a brand new role that sits within our product and marketing team with an emphasis on our Telematics offering, Arval Active Link.
In this position you will spend time your time on boarding new customers and ensuring they are correctly set up on our range of platforms and systems. This is a Modula based product so customers will select data that suit their business needs, from mileage to fuel and behavioural to payroll options.
You won’t be the first point of contact for customers but will receive escalated requests from our Account Managers to problem solve customer queries and issues so there are elements of internal and external interaction.
The bulk of your role will be administrative and will see you carrying out a range of duties from providing and analysing detailed reports across the product options to processing invoices and from updating spread sheets to ensuring training materials and product literature is up to date.
All work needs to be carried out within the SLA’s agreed and very much with your customers in the forefront of your mind.
Pay Zone A2.
To be successful in this role you will need to have a variety of skills and experiences. Interacting with customers is important so we need someone who is able to build relationships quickly, get to the root of an issue and then provide a swift solution.
In addition we need an excellent administrator, someone who is great at planning, working to tight deadlines but still able to maintain accuracy and handle ever changing workloads. You will need to be able to work at a fast pace and prioritise work as it comes through with agility. Being able to use the Microsoft Office suite of products is important; particularly Excel and an interest in IT would be beneficial.
Lastly, you will be working in a small team with a manager that is often out seeing customers so we need someone who is used to a high level of autonomy.
This product is relatively new and we have ambitious targets over the coming years so this is a great chance to get involved at an early stage and play a key part in helping this area of our business grow.
What’s in it for you?
Our employees are really important to us so we all benefit from private healthcare, life assurance, excellent pension and a range of large company benefits in addition to the £18-20,000 basic salary.
Here is a recent video we put together that shows life at Arval:-
We are a friendly bunch – more human than corporate and you will find our office environment welcoming. You will be given the perfect setting to do your work to the high standard you want, as well as the opportunities to develop your own career.
If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today.