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Facilities Senior Team Leader (M/F) – English speaker

Type de contrat

Standard / Permanent





Métier / fonction


BNP Paribas Cardif insures 100 million clients in the world. As the insurance subsidiary of BNP Paribas, it aims at being the global benchmark for insurance partnerships and the leading provider of personal insurance solutions.
Our people have extensive know-how and experience that creates tangible added value for marketing, actuarial analysis and data management. We have in-depth understanding of our partner distributors and their industries, allowing us to optimize their insurance offering and the experience they deliver for their customers. Detailed knowledge of our partners also lets us provide support for their sales organizations and management of their networks.

We are currently seeking a Facilities Senior Team Leader (M/F) – English speaker for our Transversal Department in Lisbon, Portugal.




  • Organize and supervise all of the administrative activities;

  • Manage Facilities Team Member;
  • Facilities Intermediary with Territory ( Procurement Referent)
  • Manage CEO personal assistant;
  • Budget & governance following;
  • Referent for all Procurement items (Territory + HO);
  • Contact for Health and Safety at work subjects;
  • Contact for all physical security subjects and proper maintenance follow up


Main Functions:  


Office Administration:

  • Organize and supervise all of the administrative activities that facilitate the smooth running of an office, the role may extend to the management of social media;
  • Devising and maintaining office systems;
  • Organizing the office layout and maintaining supplies of stationery and equipment;
  • Maintaining the condition of the office and arranging for necessary repairs;
  • Reviewing and updating health and safety policies and ensuring they are observed;
  • Be entirely part of physical security subjects;
  • Assure that Health and Safety subjects and governance is aligned with the needs;
  • Arranging regular testing for electrical equipment and safety devices.

Purchase management:

  • Select and negotiate with external providers
  • Follow up of service, cost and budget.
  • Developing and implementing new administrative systems, such as recording office expenditure and managing the budget;
  • Be the Referent for all Procurement Governance and global Procurement subjects from Territory and HO;
  • Managing and maintaining all invoicing by providers/customers...


Managing the Team:

  • Sets goals, organizes the work of the team within the means provided
  • Distributes workload and organizes the operation of the team;
  • Contributes to the operational pursuit of objectives;
  • Coordinates all activities under his/her responsibilities;
  • Provides the team with guidance, leadership and local presence;
  • Take part in the recruitment process and the training of team members.
  • Manage all reporting’s and governance of Facilities and Procurement Rules
  • Arranging both in-house and external events.

Governance & Performance Management

  • Guarantee the governance between the share service center and it’s any providers/customers/owners with relevant and accurate services information;

  • Management of all committee;

  • Measure and monitor performance and financial figures;

  • Guarantee the standardization of KPIs definitions to share best practices between providers/customers;

  • Monitoring technical and operational risks;

  • Contribute to reduce operational risks & incident consequences;

  • Ensure SLAs & OLAs fulfillment with internal & external providers/customers;

  • Promote & develop ETO service culture.





Is open to all degree or higher education in any of the following subjects:

  • Business administration/business management;
  • Computing and information technology;
  • Human resource management;
  • Management;

Entry without a degree or foundation degree is possible for those who have relevant skills and work experience. Experience is highly valued 




Skills & Basic Features:






  • Discretion and confidentiality are therefore essential attributes;
  • Good relational/interpersonal skills;
  • Be a good decision maker and problem solver within his/her area of expertise;
  • Very good written and oral communication skills;
  • Fluent in English;
  • Using a range of office software, including email, spreadsheets, power point and databases.




  • Facilities experience;
  • French intermediary;
  • Strive continuously for customer satisfaction;
  • Aim to deliver very high quality results;
  • Good capability of managing stress and conflicts;
  • Good listening and questioning ability;
  • Ability to plan work ahead and to prioritize workload;
  • Be able to adapt to changes and evolution;
  • Ability to use Photoshop;
  • Other European language will be a plus. 



Willing and able to work outside normal office hours under exceptional circumstances.



Apply with CV in English and Degree certificate

Primary Location: PT-11-Lisbon Job Type: Standard / Permanent Job: PROCUREMENT OR SECURITY OR FACILITIES MANAGEMENT Education Level: Post-secondary non-tertiary education / A levels Experience Level: At least 2 years Schedule: Full-time