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Type de contrat

Standard / Permanent




United Kingdom

Métier / fonction


Postuler REF: LON1192

The role

Working closely with the Senior Director for London Residential to further develop a London & South East Residential business. Establish new clients and develop existing relationships to generate maximum fee earning instructions and position the BNPPRE brand as a pivotal influencer and advisor to the Central London market.  Be a recognised leader within the residential market and drive collaboration with other parts of the BNPPRE business and wider bank to leverage maximum opportunity. This individual will become a part of Directros Forum that will drive the business forward together in a united way.


Key deliverables

  • Achieve personal financial targets and budget, maximise gross profit and provide accurate monthly forecasts
  • Build profitable relationships with house builders, developers, investors and private clients.  Look for opportunities to engage at all fee earning interface points from land acquisition and sale, through development to units sales working closely with Central London agency colleagues.
  • Undertake business planning activities in line with the company’s aims
  • Ensure delivery of timely and high quality advice and transactions to major clients
  • Provide market advice and updates via meetings and more formal presentations to major and prospective clients
  • Guide research on the outputs that will give the business a leading edge over competitors
  • Take a leading role in the business and commit to measurable annual targets in new business and for cross-selling outside the business line
  • Be a figurehead for the Residential Business in Central London and increase its profile at industry events and in the trade and national press
  • Support Key and Major Account business development activities for Central London clients
  • Grow specialisms and actively sell Residential Consulting capability to clients nationally
  • Develop work by instilling client targeting and business winning disciplines across the business line
  • Oversee delivery to clients ensuring quality of delivery through client feedback
  • Work with the Senior Director and co-Directors to Develop a Central London leadership Group to ensure focus and maximum visibility with internal stakeholders and potential new hires
  • Liaise with other Business Line Heads and Office Heads to promote cross-business initiatives
  • Lead high value, complex, multidisciplinary and strategically important assignments
  • Responsible (sometimes jointly) for successful delivery of all assignments in area of expertise
  • High profile ambassador for BNP Paribas Real Estate in area of expertise
  • Has external recognition and is influential in the market



  • Undertake business planning activities in line with the company’s aims
  • Manage fee negotiations, billing and actively manage debtors
  • Bill regularly and collect fees as quickly as possible
  • Accurately forecast fees for the Central London business when required to do so
  • Assist in developing initiatives to improve revenue and profitability

Clients and Business Development

  • Actively manage BNP Paribas Real Estate / S&P clients base to deliver financial goals
  • Maintain and build strategic client relationships
  • Actively sell our Central London Agency capability to clients
  • Be effective in winning new business
  • Develop relationships and grow business from existing and new clients
  • Develop a solid track record of repeat instructions
  • Identify cross selling opportunities and execute them
  • Monitor the pipeline of current and prospective assignments in the London Agency team and action
  • Monitor service to clients via regular reviews and promptly rectify any shortfall in quality
  • Actively participate in our Key Account Management programme and ensure we understand and anticipate client needs
  • Develop a strong network of relationships and proactively sell services across the Group
  • Work with managers/directors outside of the team in the achievement of our company vision and objectives


  • Responsible for and manages team(s) of fee earning individuals and support employees
  • Work with the Executive Director in recruiting new staff at intern,graduate and associate director level to grow the specific area of business in line with an agreed business plan
  • Share knowledge with/provides information to colleagues and team
  • Coaching/mentoring of others
  • Contributes expert guidance and leadership to complex assignments in his/her field
  • Integrate and unite teams
  • Ensure a consistent and high quality service from the Central London land and new homes business
  • Instil an ethos of focus on business development throughout the business line and sector, and monitoring this performance
  • Actively communicate to the team and support the vision of the development of the Residential Consulting business
  • Succession plan for the team
  • For direct reports conduct salary, bonus and performance reviews and support with providing coaching and feedback where required
  • Delegate effectively to provide challenge and learning for the team
  • Responsible for monitoring and review of people processes for employee engagement ensuring sufficient resources and skills to support current and future business
  • Attend external networking events, keep abreast of market developments and share these regularly with the team and Group as required
  • Regularly review own objectives and update them accordingly
  • Work closely with the Executive Director in growing a market leader Residential business

Systems and Process

  • Responsible for managing system and process requirements within area of responsibility
  • May be a project lead or contributor to BNP Paribas Real Estate UK projects
  • Contribute to the delivery of a high quality service
  • Manage change effectively in order to improve quality and profitability
  • Improve systems and processes - be innovative and creative and encourage this in others
  • Liaise with Technical Heads and Head of Quality (PAI) on standards and processes of the business line
  • Review and sign off on QA where appropriate
  • Person specification
  • Relationship Building – working co-operatively with stakeholders to identify and meet mutual goals; focusing on building relationships of trust and mutual commitment; representing the organisation in external groups
  • Planning – determining objectives and strategies required to deliver results; allocating resources according to priorities; determining how to use resources efficiently to accomplish a task or project
  • Sets Goals & Expectations – translating the strategic priorities of the organisation and the operational plan into relevant goals and expectations for individuals that motivate and drive performance
  • Building Teams and Teamwork – guiding and directing a group; establishing and maintaining the team engagement level needed to achieve the group’s objective; establishing team goals and terms of engagement
  • Builds Trust – taking action to build a relationship of trust with individuals; behaves in ways that are consistent with values
  • Communication – shaping communication to the needs of the audience; conveying ideas and opinions clearly to others; listening attentively to others; using appropriate grammar and vocabulary
  • Self Development – absorbing new information and ideas and applying them effectively; remaining up-to-date in one’s knowledge and skills; learning from successes and failures
  • Monitoring – gathering information about work activities and external conditions affecting work; checking on the progress and quality of work; making adjustments when necessary
  • Persuasion & Influence – gaining support for ideas, proposals, projects etc; using techniques that appeal to reason, values or emotion to influence, persuade or convince others to adopt a specific course of action
  • Technical Excellence – applying technical skills and knowledge; maintaining up-to-date knowledge within one’s field of expertise; sharing technical information clearly and concisely with others

Essential experience

  • Significant track record within London residential with a broad cross section of clients
  • Proven fee earner
  • Able to work at a strategic level and maintains a network of senior contacts and decision makers
  • Self starter and can work with little supervision and, where appropriate, under pressure
  • Demonstrable record of delivery in the UK Real Estate market, with a strong transaction background and track record of substantial deals in the market place
  • Demonstrate a knowledge of the entire residential development cycle including off plan overseas marketing and sale of units
  • Previous experience and evidence of enhancing performance through growth and profitability
  • Strong market profile as a new business generator 

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.

Primary Location: GB-ENG-London Job Type: Standard / Permanent Job: FINANCIAL AND TECHNICAL EXPERTISE Education Level: Other Degrees / Certifications / Vocational, Technical or Professional Qualifications Schedule: Full-time