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Billing Team Officer

Type de contrat

Standard / Permanent

Localisation

PT-11-Lisbon

Country

Portugal

Métier / fonction

OPERATIONAL EFFICIENCY TRANSFORMATION AND BUSINESS ANALYSIS

Postuler REF: 1805CBO0595

BNP Paribas is a leading European bank with an international reach. It has a presence in 74 countries, with more than 192,000 employees – including more than 146,000 in Europe and over 4,000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.

 

ROLE AND RESPONSIBILITIES

  • Input and verification of fees and interest conditions instructed by stakeholders
  • Management of client related service requests
  • First level control of the data in various systems
  • Investigation of fees calculated incorrectly / interest conditions and proper communication with the impacted departments
  • First level of support for Billing related aspects – business as usual
  • Cooperation with team for any operational aspects which require further investigations or additional expertize 
  • User acceptance tests in case of changes or enhancements for tools used by the Billing Team
  • Preparation and / or verification of operational reports
  • Reporting of incidents

PROFILE

  • Banking experience with an emphasis in Payments and Operations management, billing / revenues follow-up activities or client management
  • Knowledge of Banking Payment Environment (Correspondent banking, Swift payment network, among others)
  • Ability to coordinate with several department within the bank
  • Effective time management, personal organization and detail oriented
  • Controls oriented profile, ability to manage operational risks
  • English fluency
  • Strong Communication and relationship building skills
  • Ability to learn quickly and adaptability in a fast pace work environment
  • Positive and dynamic attitude to complying with deadlines and objectives
  • Analytical skills, effective problem solver
  • Strong Excel Skills

Please note that only applications submitted in English will be considered.

 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

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