Standard / Permanent
BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rate, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organizations.
Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies. Their global network comprises more than 3,000 professionals working on our six main trading floors in London, Hong Kong, New York, Paris, Singapore and Tokyo. They are supported by regional offices throughout Europe, the Americas, Middle East and Asia-Pacific.
The COO Organization/Business Management team contributes directly to the business development and its sound operation. They also facilitate and optimize the interaction between the Front Office and its Business Partners.
The PS&F business management team is part of this COO Organization.
His/her initial set of key responsibilities includes:
Support the GBL Head / Desks Heads in their internal governance
Act as a thinking partner for the GBL and desks heads to help them build the business strategy, optimize the setup and anticipate regulatory hurdles.
Ensure efficient governance & communication routines are in place to steer the GBL / desks, and act as secretary to them, ensuring proper tracking of decisions and follow-up of actions. Make sure relationship with the regions is properly articulated.
Leverage on the Strategy & Client Development teams, ensure regular benchmark with competition to feed the development or adjustment of the strategy and roadmap.
Able to represent, when relevant the Management in internal forums with regional heads of GBLs and/or regional heads of desks (trading and sales), as well as in external forums/bodies.
Identify, Sponsor, Lead and/or Contribute to new business projects for the Business
Assist Management and Project Sponsors, help them drive business projects and ensure that all the necessary actors are involved when required.
In coordination with other teams, identify improvement areas within the Front Office organization and define and implement solutions to streamline Front Office business processes.
Assist in the NAC/TAC process for new activity and transaction approvals; coordinate the preparation of the documentation with the business, ITO and functions to ensure that all necessary aspects are addressed.
Promote when relevant the standardization of practices across all Global Markets and play an active role in sharing Best Practices within Global Markets Business Management.
Architect Front Office global relationship with Business Partners: Compliance, Legal, Risk-IM, IT, Operations, Finance
Design, Implement and run relevant governance routines between the Front Office and its Business Partners, so as to insure seamless functioning, accountability and control across the value chain
Keep our Business Partners up-to-date on the Front Office organization and business evolutions
- Ensure that Front Office organization changes are communicated and explained to all Business Partners.
- Update our Partners on all major new activities or initiatives
Serve as an entry point to the Business Partners when necessary
- Help them understand Business priorities and requirements (Budget process, development priorities, clients sensitivity).
- Organize the escalation process to the Front Office: Provide escalation rules, define key contacts, help our Partners in identifying the right contact within the business and be a last resort escalation point.
- Organize feedbacks to the Business Partners on the services they deliver to the Business.
- Help partners conduct the "change management" to business processes when required.
Ensure the Front Office organization global coherence vis-à-vis their Partners
- Ensure global consistency of Front Office requests to Partners and validate budget reallocation according to priority shifts.
- Make sure that priorities are well understood and taken into account by our Partners
- Work for the alignment of Business strategy and Partners' resources and proposes arbitrages when necessary.
- Contribute to improve the governance of projects through their active participation to steering committee and by requesting relevant sponsor to attend
Ensure that Management has the required performance and management indicators
Build or coordinate the development of relevant MIS / KPI for the heads of activities, in liaison with the Data Office
Ensure that these MIS / KPI are produced systematically and regularly.
In coordination with the various departments involved, produce when required ad-hoc analysis of the activity according to management requirements (P&L, CC, Risk indicators, cash limits, cash usage, costs, fees, client portfolios turnover, client profitability) and contribute to the Front Office budget process.
Act as FO referent for support and firefighting
Assist in troubleshooting major or crisis situations and leverage on the organization to solve issues.
Support management on business issues including operations, IT, Finance, Tax, Regulatory framework, Legal or compliance, etc.
Contribute to global Control Framework and Risk monitoring
Assist in the definition and enforcement of business procedures, guidelines and policies
- Contribute to the identification of risk areas and the control framework required to mitigate them.
- Keep up-to-date Front Office business procedures and duties.
- Organize training of Front Office people on policies and procedure relevant to their activity.
When necessary coordinate for the Front Office Management internal and external audits, be it General Inspection, CIB Audit or Regulatory Bodies inspection
- Guide inspection team within the Business.
- Follow-up on recommendations and work for their timely closing.
Contributes to implementation of new regulatory requirements specific to the GBL / Desks / Region
Represent upon request Activity Management during Operations or Permanent Control committees
Minimum 5 years of experience in a large bank or similar organization, of which min. 2-3 years in a COO/Business Management capacity
Good knowledge of clients industry and processes covered in a Global Markets activity
Experience in client strategy definition and implementation (incl. defining, documenting, implementing and monitoring a long-term strategic plan)
Experience in handling and analyzing industry client competitive benchmarking and surveys
Successful track record of large scale change management within a Front Office environment
Project management skills with an outstanding track record of achievement
Demonstrated ability to establish strong relationship with Front Office senior management (Head of Business, Head of Trading/Sales Desk, Senior Sales/Traders…)
Displays strong self-organization and multi-tasking capacity
Client-focus attitude with stakeholders and end-clients (internal and external)
Strong judgment, problem-solving and analytical skills
Ability to find creative solutions
Strong sense of personal accountability, drive for results and delivers high-quality work
Motivated and demonstrating a self-starting/entrepreneurial mindset
Ability to lead and work effectively in cross-functional teams
Team player & cross cultural awareness: work effectively in a team, collaborate and share information and solutions with colleagues, with other teams and stakeholders
Always act with the highest ethical standards
Communication: active listener and clear communicator (both verbally and in writing)
Ability to work well under pressure and always with a professional attitude
Strong knowledge of Microsoft Office applications (Excel, Powerpoint, Word)
Strong attention to detail
FINRA Registrations Required: N/A