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Associate - AGL Operations (Local Custody)

Type de contrat

Standard / Permanent



Métier / fonction




Company Background

The Bank

With a presence in over 80 countries and employing over 200,000 staff, BNP Paribas is one of the biggest banks in the world, ranking highly in its three core business areas: Retail Banking, Corporate and Investment Banking and Investment Solutions.

BNP Paribas Securities Services

A wholly-owned subsidiary of the BNP Paribas Group, BNP Paribas Securities Services is a leading global custodian and securities services provider backed by the strength of a universal bank (rated AA- by Standard and Poor’s). It has USD 5,800 billion assets under custody, USD 1,000 billion assets under administration and administers close to 7000 funds. BNP Paribas Securities Services (Securities Services) has a unique multi-local model, servicing both the buy-side (the institutional investors and the fund managers) and sell-side (the broker-dealers community and the banks) with 7,700 employees worldwide representing 92 nationalities, a local presence across 34 countries, 22 proprietary local custody and clearing branches and global coverage of over 100 markets.

Securities Services Chennai Hub

One of the three international operations centers, BNP Paribas Global Securities Operations (GSO) provides services to global clients in the Asian region and some “follow-the-sun” activities for European clients. Our services include custody operations, fund accounting, middle office operations, static data management, IRP and other transversal services. GSO currently employs about 1000 staff with this number set to rise to about 1250 by end of 2015.

Job summary

Roles & Responsibilities

  • The Process Associates will be responsible for serving numerous Institutional Clients and their Portfolio’s in the areas of Custody/Fund Services/Settlement/Corporate Action Events pertaining to different markets across the globe. The Process Associate is responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/external clients to meet the expected service standards.
  • The Process Associate will be managing the daily operations/workflow within the business group and helps the Assistant Manager in achieving the process deliverables. Solid technical understanding of the business is expected, including strong knowledge of Settlement/ Corporate Action/Trade Processing. Demonstrated commitment to continuous process improvement is required.

Primary Responsibilities

  • Processing of transactions within the agreed timelines.
  • Ensure all the transactions are completed and approved in the system within the TAT.
  • Ensure all the transactions are processed with at most care without errors/mistakes.
  • Prioritize the work and conduct investigation with due diligence on all the discrepancies.
  • Taking corrective measures/action in consultation with the Assistant Manager/Senior Associate.
  • Escalate unresolved open items to the Assistant Manager/Senior Associate.
  • Maintain Communication Channels with internal peer groups.
  • Participate in Cross Training and ensure the Knowledge transfer between the team and processes is happening on periodic basis.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
  • Consistently evaluate and update documented procedures to ensure they are complete, accurate and current.

Primary Working Responsibilities

  • The Process Associate will report to the Assistant Manager/Team Lead.
  • The position interfaces with other Process Associates, Mid Office Staff, Relationship Managers and Clients.
  • The position interfaces with International Team Members of BNP Group and its Clients or Vendors or Sub-Custodians.

Knowledge and skills required

  • Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
  • Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines
  • Proficient in Microsoft Office Applications and strong MS Excel skills required.
  • Thorough understanding of all Derivative product classes

Job requirements

Educational qualifications

  • College Degree, preferably a Master’s degree in Commerce or MBA (Finance)
  • BCom

Relevant years of experience:

  • 0 - 1 years

Job specific competencies

Client Focus

Complete commitment to provide professional, intelligent and timely responses to our clients’ needs and to changes in the market.


Oral: Expressing ideas effectively in individual and group situations. Adjusting communication style to match the needs of the audience.
Written: Expressing ideas clearly in all written documents. Using professional, appropriate language at all times, and adhering to the use of the BNPP Email Protocols.

Team Work

Work effectively with team members to accomplish goals, Respect the needs of others and displays integrity in dealing with team members.

Continuous Improvement and adaptation

Generate creative solutions to problems, Ability to plan work ahead and to prioritize workload in an organized manner. Always looks for ways to improve services and processes.